Blackberry devices require the following information to retrieve messages from your email account:

  • E-mail Address: yourname@yourdomain.com.au
  • Incoming Mail Server (POP): mail.yourdomain.com.au (port 110)
  • POP Account Name: yourname@yourdomain.com.au
  • Password: Your WebMail Password

To add an e-mail account to your Blackberry, follow the steps below.

From your Blackberry device:

  1. Click E-mail Settings.
  2. Log into your BlackBerry Internet Service (BIS) account.
  3. On the homepage, click E-mail Accounts.
  4. Under E-mail accounts, click Add New (POP3 Account).
  5. In the E-mail Account Set-up, enter the following information:
    • E-mail Address: yourname@yourdomain.com.au
    • UserName: yourname@yourdomain.com.au
    • Password: Your Email Password
    • Confirm Password: Your Email Password
  6. Click Submit or Next.
  7. Since you are adding a POP3 e-mail account, you will need to enter the following:
    • E-mail Server: mail.yourdomain.com.au
    • Port Number: 110
  8. Click Submit.

Note: Your Blackberry device will download new messages from your email account, however, outgoing mail will be sent from your Blackberry service provider. Because of this, no outgoing mail setup is required.